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INDEX
Windows Tips Some may also be used in win95, win98, winnt 4.0, WinME, Win 2000. Tech Support Phone #`s
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Acecad 408-655-9911 http://www.acecad.com Acer America Corp. 800-445-6495 Automated voice: 800-684-2237 http://www.acer.com ACMA Computers 800-786-8998 http://www.acma.com Actix Systems 408-524-0550, fax 408-986-1646 ADI Systems 408-944-0100 x335 http://www.adi-online.com Adobe Systems PageMaker 6.0/PhotoDeluxe Automated voice: 206-628-5728 Acrobat: 206-628-2746 Frame: 206-628-4661 Gallery Effects: 206-628-4507 Illustrator: 206-628-3954 PageMaker: 206-628-4531 Photoshop: 206-628-3956 http://www.adobe.com Advanced System Products 800-525-7440 http://www.advasys.com Agfa Division, Bayer Corp. 800-879-2432 http://www.agfa.com AllMicro (see ForeFront) Alps Electric (USA) 800-449-2577 http://www.alps.com Altra 307-328-1342, fax 307-328-1846 http://www.altra.com America Online 800-827-3338 AOL: Keyword: TECH American Multisystems 800-888-6615, 408-945-2296 http://www.infogold.com American Power Conversion 800-800-4272 http://www.apcc.com Amquest Corp. 800-577-1819, 717-569-2054 http://www.amquestcorp.com APS Technologies 800-334-7550, 816-483-6200 http://www.apstech.com askSam Systems 904-584-6590, fax 904-584-7481 http://www.asksam.com AST Research 800-727-1278, fax 714-727-9355 http://www.ast.com Astound (formerly Gold Disk) 905-602-5292 http://www.astoundinc.com ATI Technologies 905-882-2626, fax 905-882-0546 http://www.atitech.ca Autodesk 206-487-2233 AutoCAD: 800-964-6432 http://www.autodesk.com Avid Technology (formerly Elastic Reality) 800-777-5573, 508-640-3070 http://www.avid.com Avantos Performance Systems 510-654-4727, fax 510-654-4542 http://www.avantos.com Baystate Technologies (formerly Cadkey) 508-220-2020 ($85 per incident); 900-288-2284 ($3 per minute) http://www.cadkey.com BestWare 800-322-MYOB, 201-586-2200 http://www.bestware.com Blue Sky Software Corp. 619-551-5680, fax 619-459-2486 http://www.blue-sky.com Boca Research 561-241-8088 http://www.bocaresearch.com Borland International 800-523-7070 http://www.borland.com Cadkey (see Baystate Technologies) Caere Corp. 408-395-8319 ADE Products: 408-395-5148 x8561 High-end OCR: 408-395-7277 http://www.caere.com Caligari Corp. 800-351-7620, 415-390-9600 http://www.caligari.com Canon Computer Systems 800-423-2366 http://www.ccsi.canon.com Capsoft Development Corp. 801-763-3960 http://www.capsoft.com Cardinal Technologies 717-293-3000 http://www.cardtech.com Chinon America 800-441-0222 Claris Corp. 408-727-9004 Automated voice: 800-735-7593 http://www.claris.com Clear Software 617-965-5019, fax 617-965-5310 http://www.clearsoft.com Cognitronix 619-549-8955 Compaq Computer Corp. 800-652-6672 http://www.compaq.com CompuServe 800-848-8990 GO: CSLIVE or FEEDBACK Computer Mail Services 810-352-8385 http://www.cmsconnect.com Computer Telephony Product Group of Artisoft Visual Voice: 617-499-0056 http://www.artisoft.com ConnectSoft 206-803-3039, fax 206-822-5736 http://www.connectsoft.com Corel Corp. 800-772-6735 http://www.corel.com CoStar Corp. 203-661-9700 http://www.costar.com Creative Labs 405-742-6622, fax 405-742-6633 http://www.creaf.com Crescent Software 617-280-3000 Cyrix Processors: Automated voice: 800-462-9749 Systems: Automated voice: 800-340-7532 http://www.cyrix.com Datastorm Technologies (see Quarterdeck Corp.) DataViz 203-268-0030 http://www.dataviz.com Day-Timer Technologies 800-235-7355, fax 800-362-9927 http://www.daytimer.com DEK Software International 800-335-5595 x8 http://www.deksi.com Dell Computer Corp. Portables: 800-247-9252 Systems: 800-624-9896 http://www.dell.com Delrina Corp. (see Symantec Corp.) Deneba Software 303-596-5644, fax 303-273-9069 http://www.deneba.com Diamond Multimedia Systems 408-325-7100, fax 408-325-7171 Supra: 541-967-2450 http://www.diamondmm.com Digital Equipment Corp. 800-554-3333 http://www.digital.com Ditek Software Corp. 905-479-2037 http://www.ditek.com E-Tech Research 800-E-BULLET x108 http://www.e-tech.com Eastman Kodak Co. Consumer products: 800-242-2424 Digital imaging products: 800-235-6325 http://www.kodak.com EIZO Nanao Technologies 800-800-5202, 310-431-5011 http://www.eizo.co.jp/ Elastic Reality (see Avid Technology) Ensoniq 610-647-3930 http://www.ensoniq.com Envelope Manager Software 415-321-2640 http://www.envmgr.com Epson America 800-GO-EPSON http://www.epson.com ESRI 909-793-3774, fax 909-792-0960 http://www.esri.com Everex Systems 800-262-3312, 510-498-4411 http://www.everex.com Excalibur Communications 918-496-7881 http://www.excalbbs.com Express Systems (see WRQ) 800-321-4606, 206-217-7000 http://www.express-systems.com Farallon Computing 510-814-5000 http://www.farallon.com First Computer Systems 800-325-1911, 770-441-1911 http://www.fcsnet.com FLX Corp. 800-359-4747, 610-408-3900 http://www.flx.com ForeFront (formerly AllMicro) Internet/Group products: 713-961-1101 PC/Networking products: 813-539-7283 http://www.ffg.com Forte Telecom support only: 619-431-6400 http://www.forteinc.com Frame Technology Corp. (see Adobe Systems) Gateway 2000 800-846-2301 http://www.gw2k.com Global Village Communication Single-user products: 770-984-9958 Network products: 770-956-0989 http://www.globalvillage.com Gold Disk (see Astound) GoldMine Software Corp. 310-459-1222, fax 310-459-8222 http://www.goldminesw.com Grolier Interactive 800-356-5590 http://gi.grolier.com Hayes Microcomputer Products 770-441-1617 http://www.hayes.com Helix Software 718-392-3735 http://www.helixsoftware.com Hercules Computer Technology 800-323-0601, 510-623-6050 http://www.hercules.com Hewlett-Packard Co. 800-752-0900 Peripherals: 208-323-2551 http://www.hp.com Hilgraeve 313-243-0576 x6, fax 313-243-0645 http://www.hilgraeve.com HSC Software (see MetaTools) Hummingbird Communications 416-496-2200, fax 416-496-2207 http://www.hummingbird.com IBM Corp. 800-772-2227 http://www.ibm.com Idea Fisher Systems 714-474-8111 http://www.smartsite.com IMSI 415-257-3000 x3 http://www.imsisoft.com Inset Systems (see Quarterdeck Corp.) Inso Corp. 312-527-4357 http://www.inso.com Instance Corp. 206-836-0111 http://www.instancecorp.com Intel Corp. 800-628-8686 http://support.intel.com Intergraph Corp. 800-633-7248 http://www.intergraph.com Interplay Productions 714-553-6678 http://www.interplay.com Intuit 800-624-8742 Quicken: 505-896-7204 http://www.intuit.com Iomega Corp. 888-4-IOMEGA (charge per incident) Zip, Ditto, $14.99; Jaz, $19.99 Bernoulli: 801-778-5875 http://www.iomega.com iSBiSTER International 214-495-6724, fax 214-530-6566 http://www.isbister.com Janna Systems Janna Contact 95: 819-772-7113 Janna Contact Personal: 541-884-7270 Janna Contact 2.0: 541-884-7270 http://www.janna.com Jazz Multimedia 408-727-8900x7 http://www.jazzmm.com JetFax 800-753-8329 http://www.jetfax.com Kensington Microware Ltd. 800-535-4242, 415-572-2700 http://www.kensington.com Kidasa Software 512-328-0168, fax 512-328-0247 http://www.kidasa.com Kingston Technology Co. 800-436-0640, 714-435-2639 http://www.kingston.com KnowledgePoint 800 727-1133 http://www.knowledgepoint.com Labtec Enterprises 360-896-2000, fax 360-896-2020 http://www.labtec.com LEAD Technologies 704-372-9681, fax 704-332-5868 http://www.leadtools.com Lexmark International Automated voice: 800-553-9457 Broken/missing parts: 800-453-9267 Printers: 606-232-3000 http://www.lexmark.com Logitech 510-795-8100 http://www.logitech.com Lotus Development Corp. All Passport Plans: 800-266-8720 Pay per incident- cc:Mail: 800-804-8380 Desktop: 800-553-4270 Notes: 800-437-6391 http://www.support.lotus.com Macola Software 800-468-0834, 614-382-5999 http://www.macola.com Macromedia 415-252-9080, fax 415-703-0924 http://www.macromedia.com MathSoft 970-339-7119 http://www.mathsoft.com Matrox Graphics 514-685-0270, fax 514-969-6363 http://www.matrox.com Maximizer Technologies 800-368-6344 http://www.maximizer.com MECA Software 888-808-6322 ($1.95/minute) http://www.mymnet.com Mediatrix Peripherals 819-829-8749, fax 819-829-5100 http://www.mediatrix.com MetaTools 805-566-6200 http://www.metatools.com Metz Software 206-641-4525 http://www.metz.com Micro Solutions 815-754-4500, fax 815-756-4986 http://www.micro-solutions.com Microcom Carbon Copy: 617-551-1414 Hardware: 617-551-1313 http://www.microcom.com MicroEdge 919-831-0600, fax 919-831-0101 http://www.slickedit.com Micrografx 972-234-2694, 972-644-3688 http://www.micrografx.com MicroHelp Development products: 770-516-0898 Utilities: 770-591-6448 http://www.microhelp.com Micron Electronics 800-877-8856, fax 800-270-1232 http://www.mei.micron.com Microsoft Corp. Standard support (dial 206-635-): Access: 7050 Excel: 7070 Money: 7131 Mouse/Hardware: 7040 MS-DOS: 206-646-5104 Multimedia products: 7172 Office: 7056 PowerPoint: 7145 Project: 7155 Publisher: 7140 Windows 3.1x: 7098 Windows 95: 7000 Windows NT: 7018 Word: 206-462-9673 Works: 7130 http://www.microsoft.com MidWest Micro 800-262-6622, 513-368-3862 http://www.mwmicro.com Mind Path Technologies 214-233-9296x4 http://www.mindpath.com miro Computer Products 415-855-0950 http://www.miro.com Mitsuba Corp. 800-MITSUBA, 909-392-2000 http://www.mitsuba.com Mitsubishi Electronics America 800-344-6352, fax 714-236-6453 http://www.mela-itg.com Mitsumi Electronics Corp. 214-550-7300 http://www.mitsumi.com Motorola Help Desk: 800-934-4721 http://www.motorola.com Mustang Software 805-873-2550 http://www.mustang.com Mylex/BusLogic Mylex: 510-608-2400 BusLogic: 408-654-0760 http://www.mylex.com MySoftware Co. 970-522-3000, fax 415-325-3106 http://www.mysoftware.com Nanao USA Corp. (see EIZO Nanao Technologies) National Microcomputers 800-800-4662 x9, 801-265-3700 x9 http://www.natmicro.com NEC Technologies 800-388-8888 http://www.nec.com NetManage ECCO Pro: 206-885-0559 Other products: 408-973-8181 http://www.netmanage.com Nico Mak Computing 860-429-3539 http://www.winzip.com NMB Technologies 800-662-8321 http://www.nmbtech.com Nokia Display Products 800-483-7952 http://www.nokia.com Number Nine Visual Technology 617-674-0009, fax 617-674-8595 http://www.nine.com Odyssey Computing 619-675-3775 http://www.odysseyinc.com Omega Research SuperCharts: 305-270-0174 TradeStation: 305-270-9336 Wall Street Analyst: 305-270-8674 http://www.omegaresearch.com OÕReilly & Associates 800-998-9938 x401 http://www.ora.com Ositech Communications 888-OSITECH, 519-836-8063 http://www.ositech.com Pacific CommWare 541-482-2744, fax 541-482-2627 http://www.turbocom.com Palo Alto Software 541-683-6162, fax 541-683-6250 http://www.pasware.com Panasonic Communications & Systems Co. 800-PANASYS http://www.panasonic.com Pantone 201-935-5500, fax 201-896-0242 http://www.pantone.com PC-Kwik Corp. 503-644-8827, fax 503-646-8267 http://www.pc-kwik.com Peachtree Software DOS: 770-923-4318 Windows: 770-279-2099 http://www.peachtree.com Phoenix Technologies Ltd. 671-551-3703 http://www.ptltd.com Pinecliffe International WOPR: 314-965-5630 http://www.wopr.com/wopr/ Plannet Crafters 770-998-8664, fax 770-998-8197 Play 916-851-0900, fax 916-853-9831 http://www.play.com Plextor 408-980-1838 x3, fax 408-986-1010 http://www.plextor.com Portable Software Corp. 206-637-0060 http://www.xpense.com Portrait Displays 510-227-2716, fax 510-227-2705 http://www.portrait.com Practical Peripherals 770-840-9966, fax 770-734-4601 http://www.practinet.com QLogic 800-662-4471, 714-668-5037 http://www.qlc.com Quantum Corp. 800-826-8022 http://www.quantum.com Quantex Microsystems 800-813-2062 http://www.quantex.com Quarterdeck Corp. (includes Datastorm Technologies) ProComm and TalkSHOW: 573-875-0530 Vertisoft: 573-875-0932 Other products: 310-309-4250 http://www.quarterdeck.com Recognita Corp. of America 408-736-6813 http://www.recognita.hu Ricoh Corp. Cameras: 702-352-1600 Peripherals: 800-955-3453 http://www.ricoh.com Robotech 800-255-2215 x3 http://www.robotechusa.com Samsung Electronics America 800-SAMSUNG http://www.sec.samsung.co.kr Serif 603-886-6642, fax 603-889-1127 http://www.serif.com Sharp Electronics Corp. 800-237-4277 http://www.sharp-usa.com Sheridan Software Systems 516-753-0985, fax 516-753-3661 http://www.shersoft.com Shiva Corp. 617-270-8400 http://www.shiva.com Socket Communications 510-744-2720, fax 510-744-2727 http://www.socketcom.com SofNet (see Global Village Communication) Softblox 404-892-4766 http://www.softblox.com Softcraft Technologies 816-891-8418 Softdesk Retail Products 816-891-8418 http://www.softdesk.com SoftKey International 423-673-2020 Automated voice/fax: 423-670-2022 http://www.softkey.com Software Publishing Corp. ASAP, Harvard, Professional Write: 970-522-9064 OnFile: 407-333-4160 http://www.spco.com Solutionsoft 408-736-1431, fax 408-736-4013 http://www.solutionsoft.com SoftArc 800-SOFTARC, 905-415-7000 http://www.softarc.com Sony Electronics 408-894-0555 CD-ROM Discman, 800-766-9236 http://www.sel.sony.com SPSS 312-329-3410, fax 312-329-3668 http://www.spss.com Stac Electronics 619-794-3700 http://www.stac.com Starfish Software 970-522-4610 http://www.starfishsoftware.com STB Systems 800-234-4334, 972-669-0989 http://www.stb.com Stylus Innovation (see Computer Telephony Product Group of Artisoft) Symantec Corp. (includes Norton and Delrina) Main customer support: 541-345-3322 Norton AntiVirus: 541-465-8420 Norton Utilities: 541-465-8440 pcAnywhere: 541-465-8430 WinFax PRO 4.0: 416-443-4390 http://www.symantec.com Syquest Technology 510-226-5400 http://www.syquest.com Tektronix Printers: 800-835-6100 http://www.tek.com Texas Instruments 800-TI-TEXAS http://www.ti.com Toshiba America Information Systems 800-999-4273 http://www.toshiba.com TouchStone Software Corp. 800-531-0450, 714-374-2801 http://www.checkit.com Traveling Software 206-463-8088 LapLink 95: 206-487-8804 http://www.travsoft.com Turtle Beach Systems 510-624-6265, fax 510-624-6292 http://www.tbeach.com Ulead Systems 310-523-9391, fax 310-523-9399 http://www.ulead.com UMAX Technologies 800-468-8629, 510-651-8883 http://www.umax.com U.S. Robotics Courier: 800-550-7800 Palm Pilot: 847-676-1441 Sportster: 847-982-5151 http://www.usr.com ViewSonic Corp. 800-888-8583, 909-869-7976 http://www.viewsonic.com Virtus Corp. 919-467-9700, fax 919-460-4530 http://www.virtus.com Visio Corp. 206-521-4600, fax 206-521-4601 http://www.visio.com Visioneer 541-884-5548, fax 541-884-8474 http://www.visioneer.com Wacom Technology 800-922-6620, 360-750-8882 http://www.wacom.com WinBook Computer Corp. 800-468-1225, 614-481-7465 http://www.winbook.com WinSales 206-747-2464, fax 206-747-2955 http://www.winsales.com WRQ 206-217-7000 http://www.wrq.com Xerox Corp. Desktop products: 800-TEAM-XRX OCR products: 800-248-6550 http://www.xerox.com Zenith Data Systems 800-227-3360 http://www.zds.com ZEOS, div. of Micron Electronics 800-228-5390, fax 208-893-4482 http://www.mei.micron.com Zoom Telephonics 617-423-1076, fax 617-423-5536 http://www.zoomtel.com | |